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Refund and Returns Policy

Last updated: [2025]

Thank you for shopping at [JustBabiesPlace.com]! We are committed to providing high-quality products and an excellent customer experience. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

  • Eligibility for Returns:

    • You have 30 days from the date you received your item to request a return.
    • To be eligible for a return:
      • The item must be unused, in the same condition as received, and in its original packaging.
      • Proof of purchase (receipt or order confirmation) must be provided.
    • Certain items are non-returnable:
      • Gift cards
      • Clearance or sale items
      • Perishable goods (e.g., food or personal hygiene products)

  • How to Initiate a Return:

    • Contact our Customer Support team at [Insert Email Address or Contact Form].
    • Include your order number, reason for return, and photos (if applicable).
    • Once your return is approved, we will provide you with a return shipping label and instructions.

2. Refunds

  • Refund Process:

    • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed within 7-10 business days to your original payment method.

  • Partial Refunds:

    • Items returned in a used or damaged condition may be eligible for a partial refund at our discretion.

  • Shipping Costs:

    • Original shipping costs are non-refundable.
    • If the return is due to a defect or error on our part, we will cover the return shipping costs.

3. Exchanges

  • If you need to exchange an item for a different size, color, or model:
    • Follow the return process outlined above.
    • Once your return is processed, we will ship the replacement item.

4. Damaged or Defective Items

  • What to Do:
    • If you receive a damaged or defective item, please contact us within 48 hours of receiving your order at [Insert Email Address].
    • Include photos of the item and packaging to expedite the process.
    • We will replace the item at no additional cost or issue a full refund.

5. Non-Returnable Items

For health and safety reasons, the following items cannot be returned or refunded:

  • Breast pumps and accessories
  • Opened baby bottles or pacifiers
  • Personalized or custom-made items

6. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at:

  • Email: [info@justbabiesplace.com]]
  • Business Hours: [08:00 pm -5:00 pm]

7. Legal Disclaimer

This Refund and Returns Policy is subject to change without prior notice. Please review this page periodically for updates.